BUS FPX 3007 Assessment 3 Building Effective Teams
Phillip March 1, 2024 No Comments

BUS FPX 3007 Assessment 3 Building Effective Teams

BUS FPX 3007 Assessment 3 Building Effective Teams


Capella university

BUS-FPX3007 Developing a Business Perspective

Prof. Name



This document outlines the rationale for including specific functional areas within an organizational team and identifies the advantages offered by each. Additionally, it delineates the roles each individual would fulfill on the team. Furthermore, it presents steps to solve a distribution problem and assigns responsibilities to team members based on their business and soft skills.

Distribution Problem Solving

Step 1: Problem Diagnosis

The first step involves identifying and defining the problem, as well as gathering relevant information. Sam Law and Benny Jackson are selected for this task. Sam’s expertise in logistics can effectively diagnose issues related to fulfillment delays, while Benny’s knowledge in operations management complements the analysis by identifying warehouse efficiency problems.

Effective team characteristics for this step include creative thinking from Sam and analytical skills from Benny, which collectively contribute to a comprehensive problem diagnosis.

Step 2: Data Collection (Customer Feedback)

Valerie Smalls and Jay Colby are tasked with collecting customer feedback data. Valerie’s communication skills aid in interpreting customer reviews, while Jay’s experience in logistics allows him to identify coordination problems within the supply chain.

Valerie’s adaptability and Jay’s ability to see the bigger picture contribute to efficient data collection and interpretation within the team.

Step 3: Data Analysis

Sam, Benny, Valerie, and Jay collaborate in analyzing the collected data. Sam’s leadership guides the evaluation process, while Jay’s expertise reveals hidden issues. Valerie’s adaptability and Sam’s creative thinking facilitate a multifaceted analysis approach.

Step 4: Recommendation and Solution

Sam, Benny, Valerie, and Jay collectively develop recommendations and solutions. Sam focuses on logistics-based recommendations, Benny explores alternative scenarios, Valerie provides communication-based solutions, and Jay introduces innovative ideas.

Conflict Management

The document emphasizes the inevitability of conflicts within the team and suggests strategies for conflict management, including establishing norms, well-planned meetings, and appropriate intervention approaches. It highlights the importance of acknowledging conflicts and providing opportunities for resolution to maintain positive team dynamics.


The document concludes by underscoring the significance of leveraging individual strengths and capabilities within a team environment to address organizational challenges effectively. It reiterates the importance of conflict management in maintaining team cohesion and achieving planning objectives.


Bens, I. (2018). Facilitating with ease: Core skills for facilitators, team leaders and members, managers, consultants, and trainers (4th ed.). Wiley.

Black, J., Bright, D., Gardner, D., Hartmann, E., Lambert, J., Leduc, L. … Weiss, J. (2019). Organizational Behavior. Openstax.

de la Pena, D., Jone, A., Hester, R. T., Hou, J., Lawson, L. J., & McNally, M. J. (2017). Design as democracy: Techniques for collective creativity (1st 2017. ed.). Island Press.

BUS FPX 3007 Assessment 3 Building Effective Teams

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