BUS FPX 4046 Assessment 2 Diversity and Inclusion
Phillip March 7, 2024 No Comments

BUS FPX 4046 Assessment 2 Diversity and Inclusion

BUS FPX 4046 Assessment 2 Diversity and Inclusion


Capella university

BUS-FPX4046 Employee and Labor Relations

Prof. Name


Selected Trend: Generational Differences in the Workplace

The modern workforce encompasses five distinct generations: Traditionalists, Baby Boomers, Gen X, Millennials, and Gen Z. From those who weathered the Great Depression to those seamlessly integrated with social media and smartphones, each generation brings its own unique perspective and values to the workplace (Purdue University Global, 2022). This diversity, while enriching, also presents managerial challenges.

Generational Work Styles

Understanding the unique characteristics and work styles of each generation is crucial for effective management. Traditionalists, for instance, value loyalty and adhere to hierarchical structures, while Baby Boomers emphasize teamwork and are resistant to authority (Smith, 2021). On the other hand, Gen Xers embrace change and autonomy, while Millennials seek flexibility and value fairness (Smith, 2021). Meanwhile, Gen Z individuals prioritize balance and efficiency, yet desire involvement in decision-making processes (Smith, 2021).

Impact on Employee Relations

Generational differences can manifest as workplace conflicts, affecting productivity and morale. Communication styles, turnover rates, and employee loyalty can all be influenced by these disparities (Catenacci, 2013). However, research suggests that while generational values and behaviors may differ, the variations are often minor (King et al., 2019). Nonetheless, understanding and managing these differences is essential for fostering a cohesive work environment.

HR Practices

Human Resource professionals play a vital role in promoting diversity and minimizing generational tensions. By offering Age Discrimination and Unintentional Bias Training, organizations can mitigate the risk of discriminatory practices (Alton, 2021). Furthermore, HR must stay abreast of legal regulations to ensure compliance and foster a culture of inclusivity.

Strategies for Overcoming Challenges

Effective conflict resolution and leveraging the strengths of each generation are essential for maintaining a motivated and productive workforce. Collaborative communication and mentoring programs can help bridge generational gaps and promote understanding (Hirsch, 2021). By embracing diversity and fostering an inclusive culture, organizations can navigate generational differences more effectively.

Legal Impact to the Organization

Employers must adhere to laws such as Title VII of the Civil Rights Act of 1964 and the Age Discrimination in Employment Act of 1967 to prevent discrimination based on age and other factors (Department of Labor, n.d.). Failure to do so not only damages the company’s reputation but also exposes it to legal risks and financial penalties.


Alton, L. (2021). How to Promote Generational Diversity and Prevent Age Discrimination. ADP. Retrieved from https://www.adp.com/spark/articles/2019/11/how-to-promote-generational-diversity-and-prevent-age-related-compliance-violations.aspx

Catenacci, B. (2013). Employee relations: Generational differences in the workplace. First Reference Talks. Retrieved from https://blog.firstreference.com/employee-relations-generational-differences-in-the-workplace/#.Ym9Z1drMKUk

Department of Labor. (n.d.). Age Discrimination | U.S. Department of Labor. Retrieved from https://www.dol.gov/general/topic/discrimination/agedisc

Hirsch, A. (2021). How to Manage Intergenerational Conflict in the Workplace. SHRM. Retrieved from https://www.shrm.org/resourcesandtools/hrtopics/employee-relations/pages/how-to-manage-intergenerational-conflict-in-theworkplace.aspx

BUS FPX 4046 Assessment 2 Diversity and Inclusion

King, E., Finkelstein, L., Thomas, C., & Corrington, A. (2019). Just How Different Are Millennials, Gen Xers, and Baby Boomers at Work? Harvard Business Review. Retrieved from https://hbr.org/2019/08/generational-differences-at-work-are-smallthinking-theyre-big-affects-our-behavior

Purdue University Global. (2022). Generational Differences in the Workplace [Infographic]. Retrieved from https://www.purdueglobal.edu/educationpartnerships/generational-workforce-differences-infographic/

Smith, J. (2021). Generational Mindsets Affect the Workforce. SHRM. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/globalhr/pages/generational-mindsets-affect-workforce.aspx

BUS FPX 4046 Assessment 2 Diversity and Inclusion