BUS FPX 4123 Assessment 1 Quality Management Organizations
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BUS FPX 4123 Assessment 1 Quality Management Organizations

BUS FPX 4123 Assessment 1 Quality Management Organizations


Capella university

BUS-FPX4123 Quality Assurance and Risk Management

Prof. Name


Quality Management in Healthcare Organizations

Quality management is essential for the smooth operation of healthcare organizations, with patient safety being paramount in quality improvement efforts. The role of management organizations profoundly impacts patient-centered care and the leadership within healthcare institutions.

Role of Quality Management Organization

Quality improvement enables healthcare organizations to establish strategies for achieving optimal patient outcomes and processes. A quality management organization sets standards for healthcare institutions to enhance operations and processes, thus providing better outcomes and services to patients (NCBI, n.d.). Implementing a Plan-Do-Check-Act (PDCA) Cycle is crucial for ensuring quality improvement. This four-step process involves planning, executing, assessing, and standardizing procedures (ASQ, n.d.). Constant evaluation in a cyclical manner aids in discarding unsupported ideas and progressing towards organizational success (ASQ, n.d.).

Quality Effort Impact

Quality efforts in healthcare ensure that organizations prioritize patients’ well-being while optimizing organizational performance. Patient safety practices, particularly in medication administration, play a pivotal role in preventing harm (NCBI, n.d.). Collaborative patient-centered care, supported by quality initiatives, aims to deliver the best possible outcomes. From an administrative perspective, tracking and enforcing quality initiatives minimize errors and establish clear directions for care (AHRQ, n.d.).

BUS FPX 4123 Assessment 1 Quality Management Organizations

Educational Needs of a Quality Management Organization

Institutions such as the Institute for Healthcare Improvement (IHI) offer continuing education to meet healthcare organizations’ quality improvement needs. Health leaders are tasked with delivering high-value care today and innovating for future models (IHI, 2021). Quality standards are upheld through surveys, site visits, and policy enhancements.

National Organization Comparison

The Joint Commission (TJC) sets global standards for quality improvement and patient safety in healthcare. As a nonprofit organization, TJC is dedicated to evaluating healthcare institutions and fostering a culture of safe and effective care (The Joint Commission, 2021). The Agency for Healthcare Research and Quality (AHRQ) spearheads efforts to improve America’s healthcare system by generating evidence and providing resources for informed decision-making (AHRQ, n.d.). Working collaboratively, AHRQ ensures that healthcare data is utilized effectively (AHRQ, n.d.).


Agency for Healthcare Research and Quality. (n.d.). Learn from Defects Tool. Retrieved from https://www.ahrq.gov/hai/cusp/toolkit/learn-defects.html

American Society for Quality. (n.d.). Plan-do-check-act (PDCA) cycle. Retrieved from http://www.asq.org/learn-about-quality/project-planning-tools/overview/pdca-cycle.html

Institute for Healthcare Improvement. (2021). Learn, Connect, and Grow with IHI | IHI – Institute for Healthcare Improvement. Retrieved from http://www.ihi.org/education/Pages/default.aspx

The Joint Commission. (2021). About Us. Retrieved from https://www.jointcommission.org/about-us/

National Center for Biotechnology Information. (n.d.). Executive summary of to err is human. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK225179/

BUS FPX 4123 Assessment 1 Quality Management Organizations

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