BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures
Phillip March 12, 2024 No Comments

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures


Capella university

BUS-FPX4123 Quality Assurance and Risk Management

Prof. Name



As the owner and CEO of Egebrecht Group Homes, ensuring the safety and health of our residents is paramount. With an average of six to ten adult residents, many of whom have mental impairments, it’s imperative to address any issues promptly to maintain quality care. Recently, concerns have arisen regarding medication administration, including missed doses and discrepancies in documentation. This necessitates the development of an action plan to uphold the standards of care for our residents.

Affordable Care Act

The Affordable Care Act (ACA), signed into law in March 2010, aimed to enhance healthcare accessibility and quality for Americans. Beyond expanding insurance coverage, the ACA mandates improvements in various healthcare facets, such as providing conducive environments for breastfeeding mothers and increasing transparency regarding calorie information in restaurants. Moreover, it has facilitated better access to prescription medications, including brand name and generic drugs, thereby benefiting millions of Americans and fortifying the healthcare system (Rapogel et al., 2010).

Assessment of Educational Needs

Conducting an assessment of educational needs at Egebrecht Group Homes involved employing a discrepancy analysis methodology. This entailed self and peer assessments, alongside reflective practices to evaluate performances and processes. Identifying weaknesses and strengths through performance reviews is vital for continuous organizational growth and ensuring patient safety remains a focal point.

Plan of Action

Addressing the identified issues necessitates a comprehensive plan of action. By meticulously examining the situation, which involves missing medications and incomplete documentation, we gathered data from written statements and video footage. Subsequently, a new medication reconciliation process was implemented, requiring dual verification of medications by two staff members to mitigate errors. Any instances of medication errors are promptly reported to the relevant authorities for appropriate disciplinary action, emphasizing the importance of adherence to established protocols and standards.

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures

Plan-Do-Check-Act (PDCA) Model

Employing the Plan-Do-Check-Act (PDCA) model, a systematic approach to process improvement, is crucial in ensuring sustained enhancements. Initially developed by Walter A. Shewhart in the 1920s, PDCA involves planning, implementing, reviewing, and acting based on observed outcomes. Regular evaluation and adjustment of processes are fundamental to fostering a culture of continuous improvement within the organization, necessitating active involvement and commitment from all levels of management.


The implementation of an updated medication reconciliation process is poised to enhance accuracy and prevent medication errors at Egebrecht Group Homes. By prioritizing patient safety and adhering to established protocols, we strive to deliver high-quality care consistently. Embracing standards of service and continuous improvement ensures that our organization remains responsive to evolving healthcare needs.


Barnsteiner, J. (n.d.). Patient Safety and Quality: An Evidence-Based Handbook for Nurses. NCBI.NLM.NIH.Gov. Retrieved July 20, 2021, from https://www.ncbi.nlm.nih.gov/books/NBK2648/

Rapogel, N., Gee, E., & Calsyn, M. (2010, March 23). 10 Ways the ACA Has Improved Health Care in the Past Decade. Americanprogress.Org. https://www.americanprogress.org/issues/healthcare/news/2020/03/23/482012/10-waysaca-improved-health-care-past-decade/

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures

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