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Capella 4900 Assessment 4

Capella 4900 Assessment 4: Patient, Family, or Population Health Problem Solution


Capella university

NURS-FPX 4900: Capstone Project for Nursing

Prof. Name



In this assessment of the capstone project, an intervention or solution is developed for a selected patient, Brian, who suffered hypertension crisis with a 180/120 mmHg value of blood pressure. His poor socioeconomic status, being an obese, alcoholic, and active smoker has brought him to suffer from this health problem. This intervention is planned considering these factors in Brian’s case to tailor his needs and health requirements. Implementation of this plan will certainly result in lowering his blood pressure levels. 

Role of Leadership and Change Management in Hypertension

Leadership and change management are essential in addressing hypertension, as healthcare professionals and their leaders develop a clear vision and strategy for addressing the management and treatment goals of hypertension. Moreover, leadership is important in guiding, educating, and training other health professional team members about the implementation of certain care treatments. Leadership fosters a collaborative and interdisciplinary approach to managing hypertension by providing coordinated care.

Change management is often necessary for effective management of hypertension such as changes in processes, protocols, and practices. This is accomplished by effective leadership involvement that can guide and support these changes within hospital management. Leaders guide and teach other healthcare team members on change management so that they can understand these changes in protocols and practices well to implement them for patient-centered care treatment (Figueroa et al., 2019).

Capella 4900 Assessment 4

Transformational leadership influenced the development of this intervention by providing motivation to other team members such as nurses who gave their valuable insights on the patient’s condition and suggested developing this intervention based on the patient’s health needs and preferences. This type of leadership also ensures that the healthcare system is provided with adequate resources to develop the intervention. This includes the allocation of appropriate funding, providing access to relevant research, and external stakeholder collaboration.  Furthermore, change management strategies like shared decision-making involved healthcare professionals, patients, nurses, pharmacists, and other relevant stakeholders.

The joint effort with open communication influenced the development of this intervention. This intervention plan was developed with effective collaboration and guidance from physicians and pharmacists. The nursing ethics i.e. beneficence, justice, patient autonomy, privacy, and confidentiality influenced the development of this intervention which is based on the patient-centered approach and HIPAA guidelines. Educational brochures are created particularly considering these nursing ethics so that the patient is treated with beneficence and non-maleficence while promoting patient autonomy through proper education so that the intervention planned is tailed to patient’s needs and preferences..

Communication and Collaboration Strategies to Improve Hypertension Outcomes

Communication and collaboration strategies are crucial to involve patients’ participation in intervention implementation. Some of the communication and collaboration strategies to engage with patients that can improve health outcomes in Brian’s condition are as follows:

  • Creating an open and non-judgmental environment to support patients in being comfortable in expressing their thoughts, preferences, and related queries. This will improve the patient-provider relationship which ultimately helps patients develop trust in the services and adhere to their management and treatment plans (Kwame & Petrucka, 2020). 
  • Educating patients on relevant and accurate information about hypertension, its risk factors, potential causes, and management strategies will improve their knowledge about their disease and increase their collaboration with health professionals. This can be done by various methods such as visual aids, digital resources, and written material on hypertension (Tavakoly Sany et al., 2020).
  • By employing culturally competent care strategies, nurses can foster collaboration with patients from diverse cultural backgrounds. Collaboration is enhanced when patients feel understood, respected, and actively engaged in their care treatment. This culturally competent care requires the knowledge of different cultures, health beliefs, and practices. Moreover, healthcare providers can practice cultural humility while providing care treatment to such people by adopting a humble and curious attitude toward patients and valuing their preferences.  (Sharifi et al., 2019).

Capella 4900 Assessment 4

The benefits of involving patients in care treatment to obtain their valuable input include enhancing the chances of treatment and medication adherence of hypertension as they will feel aware and empowered to treat their disease. Moreover, their input ensures that hypertension care treatment plans are tailored to their needs, preferences, and desired goals. By engaging with patients, healthcare providers are able to educate them on their hypertension to increase their knowledge so they take active participation in managing their hypertension. This will ultimately lead to improved care and positive outcomes of maintaining blood pressure within limits and enhancing patient safety. 

Nursing State Board Practice Standard/ Governmental or Organizational Policies

The American Nursing Association with its practice standards of coordination of care, planning, and implementation has guided the development of this intervention plan. The coordination of care practice standards guided us in making a shared decision pertinent to Brian’s condition and planning and implementation standards have guided us in planning and implementation of this intervention (American Nurses Association, 2015). The HITECH Act policy by the government guided me in developing this intervention as this Act provides provisions on promoting the use of healthcare technologies within healthcare systems to facilitate care treatment and enhance positive outcomes in patients. Furthermore, its provisions on privacy and confidentiality guided me in its appropriate implementation so that patients’ sensitive health information remains secured (The HIPPA Journal, n.d.). 

The effectiveness of these standards and policies in improving outcomes is clear as they help healthcare professionals in the implementation of appropriate and authentic guidelines to provide patients with improved quality of care. Furthermore, care coordination implementation in the management of hypertension ensures continuity of care, medication management, and lifestyle modification support. The HIPAA Act provisions enable healthcare professionals to be more conscious of securing patients’ protected health information. The implementation of these standards and policies in hypertension management will improve the quality of care and patient safety (Matsuoka et al., 2020).

Proposed Intervention for Hypertension to Improve Quality of Care, Enhanced Patient Safety and Reduce Costs

 The proposed intervention for Brian’s condition of treating and managing hypertension is using Electronic Medical Record (EMR)/ Electronic Health Record (EHR) technology, and self-management education. EHR-based stored and organized patient medical and health records will result in quick and easy access to Brian’s health and hypertension-associated records facilitating physicians in making prompt and correct decisions for Brian’s health. Furthermore, nurses will be able to look into the medication he is prescribed and will administer it accordingly without chances of incorrect medication administration errors.

This will improve the quality of care provided to Brian as well as enhance patient safety (Worku Kassahun et al., 2020). Providing EHR access to Brian will facilitate him in terms of reducing costs as Brian will enter regularly monitored BP readings which will notify healthcare professionals. Brian can get further treatment done at home without commuting to the hospital. Furthermore, the EHR implementation will reduce the paper-based recording of medical and health data, reducing the costs to the health systems ((Tsai et al., 2020); Worku Kassahun et al., 2020). 

Capella 4900 Assessment 4

Another intervention proposed for Brian is self-management education on reducing weight and quitting smoking and limiting the use of alcohol. These educational sessions will improve his lifestyle to a healthier one which will ultimately improve his health and control his blood pressure from elevating. This will reduce the costs to both the patient and system as the future complications will be prevented and further financial & material resources can be saved as patient safety will be enhanced. (Dunn & Hazzard, 2019). 

The relevant benchmark data in hypertension is the American Heart Association-provided blood pressure measurement categories by which nurses can classify the status of hypertensive patients. The normal range for blood pressure provided by AHA is 120/80 mmHg. Furthermore, the blood pressure measurements for prehypertensive or hypertensive stage 1, hypertensive stage 2, and hypertensive crisis are also provided by AHA. These benchmark data help nurses and other health professionals provide care treatment suitable for patients with particular blood pressure measurements and maintain it within the normal limit with the best possible care treatment method (American Heart Association, 2021). 

Use of technology, Care Coordination, and Community Resources in Hypertension Management

Healthcare technologies such as mobile applications for tracking and reminding about medication and physical activity, wearable devices such as smartwatches, fitness trackers, telehealth, and remote monitoring are effective in improving patient outcomes of hypertension. Furthermore, EHR is one of the promising technologies to improve the quality of care by using digitally stored patient data. The effective and timely sharing of patient data among healthcare professionals enables healthcare providers to make timely and appropriate decisions for patients with hypertension which can save them from severe health complications associated with hypertension. Furthermore, these technologies enhance patient engagement with physicians and nurses, facilitate self-monitoring and improve access to care which ultimately results in better outcomes by controlling blood pressure under limits (Omboni, 2019).

Care coordination is the joint and collaborative effort of healthcare professionals to provide effective and appropriate care treatment to patients. In hypertensive management, care coordination plays an important role as it is required from the beginning of assessing patients for hypertension to planning care treatment and implementing it. For this purpose, an interprofessional collaboration of primary care physicians, cardiologists, nurses, and pharmacists helps in diagnosis, treatment management, and medication administration. Furthermore, education and self-management support require care coordination of lifestyle coaches, patients, and nurses. Pharmacists and physicians also coordinate to optimize medication therapy for hypertensive patients. This shows that care coordination will result in better management of hypertension (Tan et al., 2020).

Capella 4900 Assessment 4

Community resources provided by official government websites and nursing boards are useful in the treatment and management of hypertension. For example, the Preventive Cardiovascular Nursing Association has provider tools and patient resources that provide valuable and authentic educational resources which healthcare professionals and patients can utilize to manage hypertension effectively (PCNA, 2019). Furthermore, Wellness and fitness centers that provide programs that promote physical activity and healthy lifestyles can be useful for obese patients like Brian to manage weight and implement healthy lifestyles by helping people abstain & quit alcohol and smoking.


In this proposed intervention plan for Brian, Electronic health or medical record along with self-management education is discussed. The role of transformational leadership and change management strategies in the development of this plan is discussed. Furthermore, communication and collaboration strategies like open and non-judgment environment, and culturally competent care provision are useful in improving outcomes of hypertension with enhanced patient involvement in care treatment. The ANA standards and HITECH Act policy have guided in the development of this proposed intervention.


American Heart Association. (2021). Understanding blood pressure readings. 

American Nurses Association. (2015). Nursing: Scope and standards of practice. 

Dunn, P., & Hazzard, E. (2019). Technology approaches to digital health literacy. International Journal of Cardiology, 293, 294–296. 

Figueroa, C. A., Harrison, R., Chauhan, A., & Meyer, L. (2019). Priorities and challenges for health leadership and workforce management globally: A rapid review. BMC Health Services Research, 19(1), 1–11. Biomedcentral. 

Kwame, A., & Petrucka, P. M. (2020). Communication in nurse-patient interaction in healthcare settings in sub-Saharan africa: A scoping review. International Journal of Africa Nursing Sciences, 12(100198), 100198. 

Matsuoka, R., Akazawa, H., Kodera, S., & Komuro, I. (2020). The dawning of the digital era in the management of hypertension. Hypertension Research, 43(11), 1135–1140. 

Capella 4900 Assessment 4

Omboni, S. (2019). Connected health in hypertension management. Frontiers in Cardiovascular Medicine, 6(76). 

PCNA. (2019, November 29). PCNA | preventive cardiovascular nurses association. 

Sharifi, N., Adib-Hajbaghery, M., & Najafi, M. (2019). Cultural competence in nursing: A concept analysis. International Journal of Nursing Studies, 99. 

Tan, J., Xu, H., Fan, Q., Neely, O., Doma, R., Gundi, R., Shrestha, B., Shrestha, A., Shrestha, S., Karmacharya, B., Gu, W., Østbye, T., & Yan, L. L. (2020). Hypertension care coordination and feasibility of involving female community health volunteers in hypertension management in kavre district, nepal: A qualitative study. Global Heart, 15(1). 

Tavakoly Sany, S. B., Behzhad, F., Ferns, G., & Peyman, N. (2020). Communication skills training for physicians improves health literacy and medical outcomes among patients with hypertension: A randomized controlled trial. BMC Health Services Research, 20(1). 

The HIPPA Journal. (n.d.). What is the HITECH act? 2023 update. 

Tsai, C. H., Eghdam, A., Davoody, N., Wright, G., Flowerday, S., & Koch, S. (2020). Effects of Electronic Health Record Implementation and Barriers to Adoption and Use: A Scoping Review and Qualitative Analysis of the Content. Life, 10(12), 327. 

Worku Kassahun, C., Asasahegn, A., Hagos, D., Ashenafi, E., Tamene, F., Addis, G., & Endalkachew, K. (2020). Knowledge on hypertension and self-care practice among adult hypertensive patients at university of gondar comprehensive specialized hospital, ethiopia, 2019. International Journal of Hypertension, 2020, 1–7. 

Capella 4900 Assessment 4

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