HRM FPX 5122 Assessment 3 PMC Employee Attitudes

HRM FPX 5122 Assessment 3 PMC Employee Attitudes

Name

Capella university

HRM-FPX5122 Developing an Effective Workplace

Prof. Name

Date

Background

Power Manufacturing Company (PMC) specializes in the production of lawnmowers, trimmers, and both corded and cordless power equipment. The company operates four manufacturing facilities and has two distribution locations. Typically, PMC experiences a turnover rate of 3-4%. However, over the past five years, turnover rates in two of its facilities have increased significantly to 15% and 18%. In response to these challenges, PMC conducted a job satisfaction and employee survey to better understand employee sentiments.

Employee Attitudes

The survey focused on several key areas of employee attitudes, including:

• Training and Development
• Pay Satisfaction
• Managerial Accessibility

Causes of Pay Satisfaction Issues

Several factors contribute to the dissatisfaction regarding pay among employees:

• A lack of benefits and rewards (Vance, 2006)
• Concerns about job security
• Comparisons with peers
• Limited promotional opportunities
• Insufficient growth and development opportunities (Folkman, 2017)

Causes of Managerial Accessibility and Training and Development Issues

The following issues were identified as contributing to dissatisfaction in managerial accessibility and training and development:

• Lack of recognition and feedback
• Inefficient onboarding and orientation processes
• Managers often forget about new hires (Munde, 2010)
• Insufficient training development
• Limited promotional and development opportunities
• Inadequate on-the-job training
• Inefficient training for new hires (Vance, 2006)

Recommendations for Improving Pay Satisfaction

To enhance pay satisfaction, the following recommendations are proposed:

• Introduce retirement benefits (Vance, 2006)
• Implement a performance appraisal and rewards system
• Establish a competency-based pay structure (Vance, 2006)
• Increase promotional opportunities

Recommendations for Enhancing Managerial Accessibility

To improve managerial accessibility, the following strategies are suggested:

• Provide manager training (Al Mamun & Hassan, 2017)
• Adopt an open-door policy (Munde, 2010)
• Schedule frequent meetings (Munde, 2010)
• Encourage managers to engage with employees beyond their job duties (Reilly, 2014)

Recommendations for Training and Development

To bolster training and development, the following actions are recommended:

• Implement on-the-job training (Al Mamun & Hassan, 2017)
• Offer retirement benefits (Vance, 2006)
• Improve orientation and onboarding processes (Kappel, 2018)
• Create development opportunities (Cloutier, Felusiak, Hill, & Pemberton-Jones, 2015)
• Allow employees to utilize their skills effectively (Heathfield, 2017)

Recommendations for Follow-Up Survey

To address the dissatisfaction among new hires, PMC should consider the following:

• Conduct a survey focused on the orientation program to identify specific areas of dissatisfaction among new hires.
• Involve new hires in the survey process.
• Evaluate the effectiveness of the recommendations through surveys on pay satisfaction, training and development, and managerial accessibility.
• The second survey should replicate the first to measure changes over time.

References

Al Mamun, C. A., & Hasan, M. N. (2017). Factors affecting employee turnover and sound retention strategies in business organization: a conceptual view. Problems and Perspectives in Management, 15(1), 63-71.

Cloutier, O., Felusiak, L., Hill, C., & Pemberton-Jones, E. J. (2015). The importance of developing strategies for employee retention. Journal of Leadership, Accountability and Ethics, 12(2), 119–129.

Folkman, J. (2017, June 8). How to Increase Satisfaction with Pay (Without Increasing Pay). Forbes. Retrieved from https://www.forbes.com/sites/joefolkman/2017/06/08/how-to-increase-satisfaction-with-pay-without-increasing-pay/#6818fad729d0

Heathfield, S. M. (2017). Top 10 ways to retain your great employees. Retrieved from https://www.thebalance.com/top-ways-to-retain-your-great-employees-1919038

Kappel, M. (2018, Jan. 4). How to Establish a Culture of Employee Engagement. Forbes. Retrieved from https://www.forbes.com/sites/mikekappel/2018/01/04/how-to-establish-a-culture-of-employee-engagement/#75b12eb18dc4

Munde, G. (2010). Global Issues in Human Resource Management and their Significance to Information Organizations and Information Professionals. In P. Elisabeth (Ed.), Recruitment, Development and Retention of Information Professionals. IGI Global.

HRM FPX 5122 Assessment 3 PMC Employee Attitudes

Reilly, R. (2014, Jan. 7). 5 Ways to Improve Employee Engagement Now. Gallup. Retrieved from https://www.gallup.com/workplace/231581/five-ways-improve-employee-engagement.aspx

Vance, J. R. (2006). Employee Engagement and Commitment. SHRM. Retrieved from https://www.shrm.org/hr-today/trends-and-forecasting/special-reports-and-expert-views/Documents/Employee-Engagement-Commitment.pdf