MH003 Performance Management in Nursing Settings
Phillip March 26, 2024 No Comments

MH003 Performance Management in Nursing Settings

MH003 Performance Management in Nursing Settings



NURS 6221 Managing Human Resources

Prof. Name


Performance Management Interview Reflection


In leadership and management roles, performance management is crucial for effective operations. It involves setting goals, monitoring progress, providing feedback, and coaching employees (Fried & Fottler, 2018). The purpose of performance management includes improving employee performance and fulfilling administrative needs (Fried & Fottler, 2018).


The interviewee, Laurie, is the manager of an Obstetrics (OB) unit in Sheboygan, WI. With over 20 years of nursing experience, Laurie oversees various human resource tasks, including performance management.

Performance Management Concept

Laurie described performance management as evaluating staff performance daily, aligning with the notion of continual assessment (Fried & Fottler, 2018). The organization conducts yearly performance evaluations with standardized processes, including employee self-appraisals and patient audits.

NURS 6221 Assessment 3 MH003 Performance Management in Nursing Settings.

Strengths and Weaknesses

Strengths of the organization’s performance management include comprehensive evaluations covering job duties and soft skills, such as teamwork and empathy. Weaknesses identified include vague goal setting and infrequent feedback.


Implementing SMART goals can enhance goal specificity, measurability, and achievability (Afolabi et al., 2022). Additionally, adopting more frequent reviews for underperforming employees can ensure timely intervention and goal alignment (Fried & Fottler, 2018).


A well-executed performance management system is essential for nurse motivation and retention (Madlabana et al., 2020). Laurie’s performance appraisals are commendable but could benefit from incorporating the recommended strategies for increased effectiveness.


Afolabi, T. M., et al. (2022). Evaluating the impact of integrating SMART goal setting in preceptor development using the Habits of Preceptors Rubric. American Journal of Health-System Pharmacy, 79(14), 1180–1191.

Duggan, K. (2015). Why the annual performance review is going extinct. Fast Company.

Fried, B. J., & Fottler, M. D. (2018). Fundamentals of human resources in healthcare (2nd ed.). Health Administration Press.

Madlabana, C. Z., et al. (2020). Performance management methods and practices among nurses in primary health care settings: a systematic scoping review protocol. Systematic reviews, 9(1), 40.

NURS 6221 Assessment 3 MH003 Performance Management in Nursing Settings