NURS FPX 4050 Assessment 3
Phillip September 17, 2023 No Comments

NURS FPX 4050 Assessment 3 – Care Coordination Presentation to Colleagues 

NURS FPX 4050 Assessment 3 – Care Coordination Presentation to Colleagues


Capella university

NURS FPX4050 Coordinating Patient-Centered Care

Prof. Name


Care Coordination Presentation to Colleagues

Good day, staff members. I am excited to talk to you today about care coordination, a crucial step in providing patient-centered care. Nurses must be aware of the fundamentals of care coordination since, as nurses, we play a vital role in ensuring the coordination and continuity of care. This presentation offers practical methods for interacting with patients and their families. In addition to identifying the aspects of change management that impact patient experiences, this presentation aims to explain the rationale behind coordinated care plans that depend on moral judgment and raise awareness of the nurses’ critical role in care coordination and continuity.

Effective Ways to Work with Patients and Their Families in the Healthcare Industry

Achieving positive health outcomes requires effective engagement with patients and their families. To accomplish this goal, healthcare providers must communicate efficiently, provide thorough education, and understand cultural and physiological demands. Nurses must ensure that patients’ requirements and preferences are prioritized during decision-making. Person-centered healthcare is a crucial component of high-quality healthcare and health systems. This quality is both intrinsically significant (all people have the right to be treated with respect and dignity) and instrumentally significant (person-centered care is joined with improvement in the utilization of healthcare and well-being outcomes) (Larson et al., 2019). Healthcare professionals can use the following three efficient methods listed below while interacting with patients and their families:

  1. Collaborative goal setting and shared decision-making: To make educated and mutually acceptable decisions about the patient’s healthcare plan, healthcare professionals, patients, and their relatives work together in shared decision-making (SDM). According to research, collaborative decision-making can increase patients’ participation and knowledge about their health condition. It helps in making moral decisions. Collective decision-making positively affects adherence, self-care, and health outcomes (Molina-Mula & Gallo-Estrada, 2020).
  2. Health literacy and drug knowledge: No matter their level of health literacy, patients and their families should be able to understand the health information provided easily. Offering drug-specific educational interventions to patients and their families is an extremely effective strategy for increasing medication adherence and improving health outcomes. Information about the drug’s use, dose, adverse effects, and potential drug interactions should be included in these interventions. Educating patients about their condition and the value of taking their medications and reducing the cost of treatment are effective methods for enhancing adherence in systemic hypertension patients (Robin & Muir, 2019).
  3. Cultural competence is an essential strategy for ensuring successful patient and family collaboration. According to research, cultural sensitivity has been associated with higher patient satisfaction and better health results. A minority of patients served by educated professionals expressed higher satisfaction and got more preventative care than those handled by unskilled professionals, according to a study (Betancourt et al., 2020). Cultural competence can lead to more personalized care enhancing patients’ trust in the healthcare providers and services, improving adherence to care plan, and ultimately impacts on the quality of care. 

Change Management and Patient Experience

Change management is organizing, implementing into practice, and directing transitions in healthcare organizations. Change management, which is essential to improving the patient experience, has a significant impact on care coordination. The important components of change management that enhance the patient experience are efficient communication, involvement of patients, and the evaluation of changes in healthcare. To improve patient-centered care, nurses must communicate well with healthcare professionals, patients, or their families (Jones et al., 2020). A key component of enabling successful and patient-centered transformations in healthcare settings is patient involvement in change management. Involving patients in the process of adopting changes in healthcare can result in more efficient and long-lasting improvements.

Engage patients as soon as possible by explaining the need for change. Transparent communication keeps patients informed about impending changes and contributes to the development of trust (McCarthy & Eastman, 2021). To make sure that the changes done inside an organization are successful, efficient, and in line with the anticipated goals, evaluation of changes as part of change management is essential. The evaluation procedure assists in determining whether the improvements are producing the desired results and whether any modifications are required to maximize their impact. Patients’ overall interactions, perceptions, and emotions during their healthcare journey are called their patient experiences. This includes elements like communication, comfort, and emotional support. On the other hand, patient satisfaction focuses on how well the patient’s expectations were met and whether they were satisfied with their care (Larson et al., 2019). 

Considering the Moral Aspects in Coordinated Care Plans

By utilizing moral decision-making, coordinated care plans can enhance patient outcomes and promote patient-centered care. Healthcare providers can ensure that their care decisions and plans are influenced by a code of ethics that respects patients’ rights by integrating ethical principles, including autonomy, beneficence, non-maleficence, and fairness. The advantages of ethically crafted initiatives include equity and fairness, respect for independence, adherence to laws and regulations, increased trust, and patient-centered care. The consequences of an honest approach to coordinated care involve improved patient outcomes, reduced medical errors, enhanced patient satisfaction, and ethical dilemma resolution.

Healthcare professionals must be conscious of their underlying assumptions like respect for autonomy, transparency and honesty, and professional responsibility when making ethical decisions in coordinated care plans and consider their choices’ possible repercussions and consequences. An ethical approach assumes that decisions should be patient-centered, transparent, and based on shared values, ultimately leading to more holistic and effective healthcare delivery. Healthcare policy regulations may impact ethical decision-making in developing coordinated care plans. For instance, rules that place patient outcomes second to cost savings may encourage healthcare professionals to act against ethical standards. Contrarily, policies that place a high priority on patient-centered care and value-based payment models may encourage healthcare professionals to give ethical decision-making a higher priority in their coordinated care plans (Salyers & Zisman-Ilani, 2020).

Provisions of Health Care Policy and Their Effects on Results and Patient Experiences

A thorough review of the proposed changes is part of assessing the possible influence of a given healthcare policy on outcomes and patient experience. Typically, this process starts with recognizing significant structures and understanding their function. The impact of these programs on current patient populations and healthcare systems must then be considered. Better patient outcomes and experiences may result from policies that enhance reimbursement rates, expand access to affordable healthcare services, and encourage care coordination. The “Affordable Care Act (ACA)” is one healthcare policy that has improved patient outcomes. ACA has increased access to healthcare for millions of Americans by broadening insurance coverage and investing more money in primary care and preventive programs.

Care Coordination Presentation to Colleagues 

As a result, the ACA has improved health outcomes like fewer hospitalizations and better disease management (Andrews et al., 2019). Another policy, such as Health Insurance Portability and Accountability Acy (HIPAA), may hurt the healthcare system. Certain healthcare organizations and providers have criticized HIPAA laws as too complicated to implement. The requirements for complying can be time-consuming and expensive, taking resources away from patient care. Healthcare professionals subject to HIPAA may hesitate to provide information regarding outbreak clusters out of concern that they may break the law (Karim et al., 2022). Insightful policy interpretation requires taking into account potential adverse impacts. For instance, a policy change meant to improve access to care may unintentionally burden the system’s resources, lowering the standard of care and worsening patient experiences. On the other hand, a cost-cutting measure would exclude some treatments or operations which would impact patient outcomes. 

The Nurse’s Essential Function in Care Coordination and Continuity

Nurses can enhance patient outcomes by engaging with patients and their families, using clear communication and evidence-based practices. Additionally, nurses must be educated about the ethical standards and healthcare regulations for their patients. Nurses with a solid grasp of the fundamentals of care coordination can manage the care coordination process more successfully and enhance patient outcomes. As educators, nurses help patients make educated decisions about their care by providing important information about health issues, available treatments, and self-management techniques (Allard & Conroy, 2022). We may encourage nursing personnel to take on greater roles in monitoring the care coordination process in diverse healthcare settings by increasing awareness of the nurse’s critical role in care coordination. As a result, patient outcomes, overall care quality, and the effective use of healthcare resources improve.


In conclusion, care coordination affects patient outcomes and the standard of care and is a crucial component of nursing practice. By understanding the essential concepts of care coordination, nurses can effectively engage with patients and their families, manage change, make moral decisions, and negotiate healthcare policies. Drug-specific educational initiatives, health education, shared decision-making and collaborative goal-setting, and patient-centered communication are all strategies for efficient care coordination. It is critical to address change management issues, such as patient-centered care, that affect the patient experience. Coordination of care plans that take patient values and needs into account demands moral judgment. 


Allard, B. L., & Conroy, C. A. (2022). Our nursing profession at a crossroads. Nursing Administration Quarterly, 46(3), 208–217. 

Andrews, C. M., Pollack, H. A., Abraham, A. J., Grogan, C. M., Bersamira, C. S., D’Aunno, T., & Friedmann, P. D. (2019). Medicaid coverage in substance use disorder treatment after the Affordable Care Act. Journal of Substance Abuse Treatment, 102, 1–7. 

Betancourt, J. R., Tan-McGrory, A., Kenst, K. S., & Phan, T. T. (2020). Improving quality of care for racial and ethnic minority patients: AHRQ’s cultural competence training program Journal of Racial And Ethnic Health Disparities, 7(2), 324–333

Jones, K., Creedy, D. K., & Gamble, J. (2020). Improving patient experience through effective communication. Journal of Nursing Management, 28(5), 1016–1023. 

Karim, M. A., Kum, H.-C., & Schmit, C. D. (2022). A study of publicly available resources addressing legal data-sharing barriers: Systematic assessment. Journal of Medical Internet Research, 24(9), e39333. 

Larson, E., Sharma, J., Bohren, M. A., & Tunçalp, Ö. (2019). When the patient is the expert: Measuring patient experience and satisfaction with care. Bulletin of the World Health Organization, 97(8), 563–569. 

NURS FPX 4050 Assessment 3 – Care Coordination Presentation to Colleagues

McCarthy, C., & Eastman, D. (2021). Change Management Strategies for an Effective EMR Implementation (D. E. Garets, Ed.). HIMSS Publishing. 

Molina-Mula, J., & Gallo-Estrada, J. (2020). Impact of nurse-patient relationship on quality of care and patient autonomy in decision-making. International Journal of Environmental Research and Public Health, 17(3), 835. 

NURS FPX 4050 Assessment 3 – Care Coordination Presentation to Colleagues

Robin, A. L., & Muir, K. W. (2019). Medication adherence in patients with ocular hypertension or glaucoma. Expert Review of Ophthalmology, 14(4-5), pp. 199–210. 

Salyers, M. P., & Zisman-Ilani, Y. (2020). Shared decision-making and self-directed care. The Palgrave Handbook Of American Mental Health Policy, 197-228.