PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study
Phillip April 16, 2024 No Comments

PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study


Capella University

PSY FPX 6740 Industrial/Organizational Psychology Practices in Personnel and Human Resource Management

Prof. Name


Case Study Intro

The case study delves into the informal team-building tactics of hazing and pranks within athletics, with a focus on the National Football League (NFL). It delineates between harmless pranks and actions that could foster hostile work environments, using specific instances and legal principles. One notable case discussed is that of Jonathan Martin, who left the Miami Dolphins due to sustained bullying during his rookie year, exacerbated by the lack of intervention from coaches.

Case Study Ethics and Fairness

The NFL initiated an external investigation to ensure fairness, considering its dual role as representative of both victim and accused. However, the case’s high publicity and public defense of the accused parties raised ethical concerns. Factors such as Martin’s mental health history, Incognito’s prior violent behavior, and Martin’s limited athletic experience may have influenced perceptions of the harassment.

Training Needs and Gaps

Training needs primarily revolve around understanding the legal aspects of harassment and bullying. All stakeholders, including team coaches, managers, and players, should be aware of relevant laws and associated risks. While some level of teasing or pranking may persist due to athletic culture, education is crucial to delineate acceptable behavior boundaries, especially concerning Title VII of the Civil Rights Act of 1964.

Intent of Training and Desired Outcomes

Training aims to initiate cultural change by defining desired values, behaviors, and linking them to accountability. Participants should grasp the limits of acceptable behavior, know the procedure for addressing inappropriate behavior, and understand the zero-tolerance stance on bullying and excessive hazing.

Training Contents

The training program should cover legalities, organizational values, appropriate responses to harassment, and strategic steps for change. It could include seminars led by legal experts, case studies, and interactive discussions aimed at fostering a supportive reporting environment.

Relationship between Bullying and Performance

Studies indicate a negative correlation between workplace bullying and job satisfaction, leading to counterproductive work behaviors and depression. In sports, bullying can impact player performance, as seen in Martin’s case, affecting team dynamics and overall success.

Measuring Success

Success will be evaluated using Kirkpatrick’s Model, assessing reactions, skill development, behavior change, and tangible results such as player retention and rookie surveys on inclusion and team cohesion.


The case study highlights the prevalence of harassment and bullying in athletics and emphasizes the importance of awareness, training, and commitment to effect cultural change. Regular assessments will help monitor progress and address ongoing challenges.


Clark, R., Kimbell, J., Philpot, D., & Terry, N. (2016). Hazing and bullying in the NFL. Journal of Business Cases and Applications, 16(1), 1–19.

Devonish, D. (2013). Workplace bullying, employee performance and behaviors: The mediating role of psychological well-being. Retrieved from [link]

PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

Folz, C. (2021, July 7). How to change your organizational culture. SHRM. Retrieved from [link]