NURS FPX 4010 Assessment 4 Stakeholder Presentation
Phillip April 18, 2024 No Comments

Stakeholder Presentation

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Name

Capella university

NURS-FPX 4010 Leading in Intrprof Practice

Prof. Name

Date

Presentation for Stakeholders

Greetings, everyone! I am __, and I am delighted to be here today to introduce the interdisciplinary proposal that was presented in assessment 3, addressing the pressing concern of interprofessional communication gaps.

Organizational or Patient Issues

The worldwide healthcare industry encounters a significant challenge in the form of the interprofessional communication gap, particularly prevalent within hospitals. At the forefront of any healthcare system, nurses play a crucial role as they are the primary group responsible for interacting with patients. Therefore, maintaining a robust frontline workforce is essential for any organization. The reasons contributing to the interprofessional communication gap encompass various factors, including cultural and language barriers, inadequate interprofessional education, hierarchical structures, and a lack of clearly defined roles for nurses (Berry, 2019).

Goals to Improve the Issue

The issue at hand is the interprofessional communication gap within the nursing department, which poses significant challenges within healthcare settings. Effective and efficient communication is pivotal for the functioning of an interprofessional healthcare team and ultimately impacts patient care outcomes. Striving to improve this issue, the goal is to enhance collaborative practice, patient safety, and quality of care. An interdisciplinary team approach can immensely help to tackle this problem. By engaging members from diverse healthcare professions, such as nurses, physicians, administrators, and patients, a culture of shared learning and respect can be fostered (Haddad et al., 2021).

Potential Consequences

Potential consequences of not addressing this communication gap are numerous. They include increased patient safety risks due to medical errors, delay in treatment, reduced patient satisfaction, decreased team morale and job satisfaction among nursing staff, and ultimately, high nurse turnover. In addition, such gaps could also impact the reputation of the healthcare organization negatively. Therefore, it is crucial for the audience, particularly healthcare stakeholders, to invest effort in resolving this issue. Ensuring a robust interprofessional communication system within the nursing department is central to delivering high-quality patient care and fostering a positive work environment (Brock et al., 2020).

Interdisciplinary Team Approach

An interdisciplinary team approach is highly critical in addressing the issue of interprofessional communication gaps due to the collaborative and comprehensive expertise it offers. A unified team composed of a diverse group of healthcare providers (chief of nursing, charge nurse, project manager, scheduling manager, human resource manager), can each bring unique skills and viewpoints to the table. This diversity enables tackling different aspects of the issues, thus providing comprehensive solutions. To address this issue, a collaborative team approach is suggested as a solution.

Table: Interdisciplinary Team Roles

Role

Responsibilities

Chief of Nursing Identify challenges and make improvements based on presented data.
Charge Nurses Regularly interact with team members to address issues and handle staffing shortages.
Project Manager Oversee creation and implementation of on-call schedule rotation using PDSA methodology.
Scheduling Manager Oversee employee satisfaction, scheduling, resource utilization, and interpret data to create strategies.
Human Resources Analyze data to develop budget proposal, predict new hires required, and evaluate existing employee performance.

Evidenced-based Interdisciplinary Plan

An evidence-based interdisciplinary plan to address interprofessional communication gaps might include components such as implementing a standardized communication tool, education and training sessions, and a feedback and evaluation process. It builds upon multiple sources of recent evidence showing that structured communication can enhance team collaboration, decrease communication errors, and improve patient outcomes (Hanson & Brinton, 2020).

Implementation of the Plan

The application of the PDSA (Plan-Do-Study-Act) cycle in executing an evidence-based interdisciplinary plan, aimed at tackling interprofessional communication gaps and improving care management efficiency. Considering the supporting evidence for the effectiveness of interdisciplinary collaboration and the PDSA cycle in healthcare (Nugus et al., 2020), it is highly probable that this approach will yield positive results.

Management of Human and Financial Resources

The interdisciplinary plan can be implemented to mitigate the communication gap and help in the management of human and financial resources available within the hospital. Each member of the healthcare team should have a good understanding of their role and responsibilities, as well as those of their team members to encourage effective communication. Regular interdisciplinary meetings should be held to discuss patient care, task delegation, and resolution of communication issues.

Evidence Based Evaluation Criteria

The successful outcome of a project addressing a communication gap would be enhanced interdisciplinary teamwork, improved flow of information, reduced misunderstandings, and increased job satisfaction among team members. The Team Climate Inventory (TCI) is a validated tool that evaluates the extent of teamwork and communication. Successful communication can be measured by tracking the decrease in communication-related errors. Job satisfaction can also serve as an indirect measure of improved communication. Time taken for tasks can be tracked pre and post intervention to measure efficiency improvements due to better communication. The degree of success can be quantified by set percentages of improvement in these areas.

Conclusion

In conclusion, addressing communication gaps of nurses in HCA healthcare organization through the lens of a PDSA (Plan, Do, Study, Act) cycle in an interdisciplinary team context can lead to substantial improvements in team coordination, patient care, and overall morale in a healthcare setting.

References:

Agency for Healthcare Research and Quality. (2020). TeamSTEPPS 2.0: Module 6. Mutual Support. https://www.ahrq.gov/

Balasundram, S., Holm, A., Benthien, K. S., Waldorff, F. B., Reventlow, S., & Overbeck, G. (2023). Increasing the chance of dying at home: Roles, tasks and approaches of general practitioners enabling palliative care: a systematic review of qualitative literature. BMC primary care, 24(1), 77. https://doi.org/10.1186/s12875-023-02038-0

Berry, L. (2019). Healthcare communication: Wiley. https://doi.org/10.1111/eje.12734

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Brock, D., Abu-Rish Blakeney, E., Hammer, D., & Tools, M. (2020). Understanding Interprofessional Education and Practice in Improving Healthcare. Journal of Nursing Education, 59(1), 3-6. https://doi.org/10.3928/00220124-20200115-06

Cannon, B., Li, J., Shir, A. L., Abir, G. (2020). Using simulation to assess the impacts of breaks in the continuity of primary care. Medical Care Research and Review, 77(7), 710-719. https://doi.org/10.1016/j.mpsur.2020.07.005

Dougali, M. K., Fraser, A. N., Martin, L., McPeters, L. (2021). The effects of interprofessional SBAR communication implementation on adult medical-surgical nursing units. Journal of Nursing Care Quality, 36(3), 262-267. http://doi:10.1097/NCQ.0000000000000515

Haddad, L. M., Annamaraju, P., & Toney-Butler, T. J. (2021). Nursing Shortage. Treasure Island (FL): StatPearls Publishing. https://doi.org/10.3390/ijerph18084347

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Hanson, R., & Brinton, J. (2020). Enhancing interprofessional communication. Canadian Journal of Nursing Leadership. https://doi.org/10.3390/ijerph182010775

Jeong, S. H., Kim, M. J., Kang, H. Y., Kim, E., & Yoo, M. S. (2020). Communication skills training for nurses to improve patient satisfaction in the emergency department: A randomized controlled trial. International journal of nursing studies, 102, 103515. https://doi.org/10.1016/j.ijnurstu.2019.103515

Mayo Clinic. (2019). Multidisciplinary Team Approach. https://www.mayoclinic.org/

Wami, S. D., Demssie, A. F., Wassie, M. M., & Ahmed, A. N. (2020). Patient safety culture and associated factors: A quantitative and qualitative study of healthcare workers’ view in Jimma Zone Hospitals, Southwest Ethiopia. BMC Health Services Research, 16(1), 495. https://doi.org/10.1186/s12913-016-1757-z