Phillip March 8, 2024 No Comments

BUS FPX 4046 Assessment 4 Dispute Resolution & Labor Relations

BUS FPX 4046 Assessment 4 Dispute Resolution & Labor Relations Name Capella university BUS-FPX4046 Employee and Labor Relations Prof. Name Date Introduction This paper delves into the intricacies of conducting effective and legally defensible workplace investigations, analyzing HR best practices for managing internal grievance procedures, comparing alternative dispute resolution (ADR) practices, and examining labor laws pertaining to employee labor unions. Additionally, it addresses the ethical implications of unfair employer labor practices. Through a class scenario, questions are posed regarding the next steps after a meeting with Les, preparation methods, decision-making processes, and troubling aspects of the case. Key Issues Confidentiality assurance for Les during the investigation. Protection for Les against further harassment, with options such as transfer, leave of absence (LOA), or adjusted work schedules. Selection of an objective and experienced investigator. Development of a detailed plan for evidence gathering and interview conduct. Creation of focused interview questions. Objective interview with Karla and witnesses, focusing on evidence collection. Decision-making based on gathered evidence and organizational policies. Closure of investigation with communication of outcomes to both parties and preventive measures implementation. Creation of a comprehensive written summary of investigation results. Best Practices Grievances, defined as dissatisfaction with an employee’s job situation, are best addressed using a formal grievance form. Supervisors must respond within five days, and if unresolved, grievances escalate within the company or involve union representatives for resolution to avoid potential litigation. Grievances may arise from economic reasons, working environment conditions, lack of supervision, favoritism, biased behavior, or disputes between employees, affecting productivity, quality, absenteeism, accidents, and turnover. Comparison of Practices ADR emphasizes confidentiality, conflict resolution, and maintaining workplace productivity. Types of ADR include arbitration, negotiation, mediation, private judging, and peer review, each with unique processes for resolving grievances. Employers often require arbitration agreements for dispute resolution, with decisions being binding and potentially appealable if bias is proven. Labor Laws Labor unions like the AFT and SEIU advocate for laws such as the Employment Non-Discrimination Act (ENDA) to combat discrimination based on sexual orientation and gender identity in the workplace. However, controversies arise regarding restroom usage, underscoring the need for respectful and practical solutions to accommodate diverse gender identities while maintaining privacy and comfort for all employees. Ethical Implications While laws protect against discrimination based on race, religion, gender, and age, ethical considerations extend to other potential areas of discrimination. The NLRA safeguards employees’ rights to organize and prohibits employer interference, emphasizing ethical treatment of all workers regardless of legal protections. Conclusion This paper has explored the processes and key issues in workplace investigations, HR best practices for grievance handling, ADR practices, labor laws related to unions, and ethical implications of unfair labor practices. By analyzing these facets, organizations can strive for fair and equitable workplaces. References Adler, R. S., & Peirce, E. R. (1992). Legal, Ethical, and Social Implications of the Reasonable Woman Standard in Sexual Harassment Cases, The. Fordham L. Rev., 61, 773. Bergmann, B. R., & Darity, W. (1981). Social relations, productivity, and employer discrimination. Monthly Labor Review, 104(4), 47-49. Bimrose, J. (2004). Sexual harassment in the workplace: an ethical dilemma for career guidance practice?. British Journal of Guidance & Counselling, 32(1), 109-121. Crain, M. (1995). Women, labor unions, and hostile work environment sexual harassment: The untold story. Tex. J. Women & L., 4, 9. Delgado, R., Dunn, C., Brown, P., & Lee, H. (1985). Fairness and formality: Minimizing the risk of prejudice in alternative dispute resolution. Wis. L. Rev., 1359. Dowling, J. M. (2011). Conducting workplace investigations. Praeger Handbook on Understanding and Preventing Workplace Discrimination: Legal, management, and social science perspectives, 1, 303. BUS FPX 4046 Assessment 4 Dispute Resolution & Labor Relations Edwards, H. T. (1986). Alternative dispute resolution: Panacea or anathema?. Harvard Law Review, 99(3), 668-684. Fitzgerald, L. F., Hulin, C. L., & Drasgow, F. (1994). The antecedents and consequences of sexual harassment in organizations: An integrated model. Goldberg, S. B., Green, E. D., & Sander, F. E. (1985). Dispute resolution (pp. 517-21). Boston: Little, Brown. Lepak, D. P., Bartol, K. M., & Erhardt, N. L. (2005). A contingency framework for the delivery of HR practices. Human resource management review, 15(2), 139-159. People’s World. (n.d.). Retrieved April 22, 2016, from http://peoplesworld.org/seiu-aft-joincoalition-to-stop-job-discrimination-vs-gays/ Phillips, M. J. (1991). Employer Sexual Harassment Liability Under Agency Principles: A Second Look at Meritor Savings Bank, FSB v. Vinson. Vand. L. Rev., 44, 1229. About SHRM. (n.d.). Retrieved April 23, 2016, from https://www.shrm.org/pages/default.aspx BUS FPX 4046 Assessment 4 Dispute Resolution & Labor Relations

Phillip March 7, 2024 No Comments

BUS FPX 4046 Assessment 3 Workplace Investigation Report

BUS FPX 4046 Assessment 3 Workplace Investigation Report Name Capella university BUS-FPX4046 Employee and Labor Relations Prof. Name Date Sick Time Regulation While there is no federal law that mandates employers to provide sick leave to employees, it is imperative that employees are not denied the right to utilize accrued sick leave. An employer is prohibited from denying, threatening to terminate, demote, or suspend an employee for using sick leave. Sick leave utilization is a common occurrence among employees in any organization. Employers are obligated to adhere to sick leave labor laws in the HR field. Nevertheless, the Family and Medical Leave Act (FMLA) necessitates companies to adhere to unpaid sick leave policies. Employers are also mandated to offer medical treatment, supplies, and medications during sick leave. Employees must furnish medical documentation to their employer to request FMLA in the event of absence. Brian, who has been employed with our organization for less than a year, has been under scrutiny regarding his sick leave accruals. Over the past two months, we have observed frequent instances of him calling in sick on Fridays and arriving late to work on Mondays. While we value Brian as an employee and acknowledge his hard work, such behavior is now deemed as an abuse of sick leave and warrants addressing. Allowing Brian to persist with this conduct not only sets a precedent for future misconduct but may also encourage similar behavior among other employees. Investigation Steps Abuse of sick time, or absenteeism, occurs when an employee frequently absents themselves from work without providing adequate justification. Employers should be proactive in preventing absenteeism before it escalates. Addressing the issue in its early stages can save the organization time and resources. The following steps outline the procedure to be followed during an investigation: Establish policies and procedures Choose your investigator Analyze the issue Clarify the scope and purpose of the investigation Ensure confidentiality Organize and collect information Conduct interviews Analyze collected information Close and document Before commencing the interview process, a review of company policies and procedures pertaining to sick time and tardiness will be conducted. Copies of these policies and procedures will be distributed to relevant parties during the interview phase. The investigation team will consist of myself and a HR colleague. On Monday morning, at the commencement of the shift, two employees who work closely with Brian will be asked to attend interviews. The interviews will focus solely on Brian’s absences and tardiness and will be conducted with the assurance of confidentiality. Interview Process Interviewing each employee involved in the investigation is crucial for gathering comprehensive details about the situation. The questions posed to Brian’s colleagues will be standardized to facilitate analysis. The following questions will be asked during the interviews: How well do you know Brian as a colleague? How frequently is Brian absent from work? How often does Brian arrive late to work? Does Brian exhibit any negative behavior upon returning to work on Mondays? Does Brian’s absence cause any operational disruptions? BUS FPX 4046 Assessment 3 Workplace Investigation Report Subsequently, Brian will be interviewed to glean additional insights. This step is essential for documenting his perspective and ensuring fairness and compliance with legal procedures. The following questions will be posed to Brian: How do you feel about working for our organization? What are your sentiments about your position within our organization? How do you perceive your colleagues? Do you believe our company provides an adequate amount of sick leave? Are there any health-related issues you wish to disclose to our organization? Can you provide reasons for your sick leave utilization? Is there anything our organization can do to assist you with medical care? Documentation Our company mandates that employees provide a valid excuse when calling in sick. After the third consecutive sick day, employees must furnish a medical certificate from a licensed physician. These documents are treated with confidentiality in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and are stored in each employee’s personnel file. Employees can request copies of these records in writing, and access is restricted to HR personnel and upper management. Alternative Dispute Resolution (ADR) ADR encompasses methods of resolving disputes outside of litigation. Mediation, arbitration, conciliation, negotiation, and transaction are among the most common ADR methods. By embracing the ADR process, agreements can be reached amicably without resorting to lawsuits. Negotiation fosters trust and expedites resolution, while mediation brings disputing parties together for constructive dialogue. Arbitration, agreed upon by both parties, offers a structured approach to dispute resolution. In Brian’s case, negotiation is deemed appropriate as legal action is not warranted, and the objective is to correct his behavior without antagonizing him. Corrective Actions Given Brian’s tenure of less than a year with our organization and his recurrent misconduct, corrective action is imperative. Brian will receive a written warning, documented in his personnel file until his employment ceases. Additionally, he will be required to undergo training by reviewing our policies and procedures handbook. This corrective measure, albeit minimal, is effective in addressing the issue. Brian will have the opportunity to file a grievance if he deems it necessary, adhering to our company’s grievance procedure. We will continue to enhance training in all company policies and procedures to prevent similar incidents in the future. Privacy of the employees involved will be safeguarded throughout the process to maintain trust and prevent potential retaliation. References Washington State Department of Labor & Industries. (2017). Implementing a Paid Sick Leave Policy. https://www.lni.wa.gov/workers-rights/leave/paid-sick-leave/implementing-a-paid-sick-leave-policy Centers for Disease Control and Prevention. (2022, June 27). Health Insurance Portability and Accountability Act of 1996 (HIPAA). https://www.cdc.gov/phlp/publications/topic/hipaa.html Alternative Dispute Resolution. (n.d.). LII / Legal Information Institute. https://www.law.cornell.edu/wex/alternative_dispute_resolution#:~:text=Alternative%20dispute%20resolution%20%28%E2%80%9CADR%E2%80%9D%29%20refers%20to%20any%20method BUS FPX 4046 Assessment 3 Workplace Investigation Report

Phillip March 7, 2024 No Comments

BUS FPX 4046 Assessment 2 Diversity and Inclusion

BUS FPX 4046 Assessment 2 Diversity and Inclusion Name Capella university BUS-FPX4046 Employee and Labor Relations Prof. Name Date Selected Trend: Generational Differences in the Workplace The modern workforce encompasses five distinct generations: Traditionalists, Baby Boomers, Gen X, Millennials, and Gen Z. From those who weathered the Great Depression to those seamlessly integrated with social media and smartphones, each generation brings its own unique perspective and values to the workplace (Purdue University Global, 2022). This diversity, while enriching, also presents managerial challenges. Generational Work Styles Understanding the unique characteristics and work styles of each generation is crucial for effective management. Traditionalists, for instance, value loyalty and adhere to hierarchical structures, while Baby Boomers emphasize teamwork and are resistant to authority (Smith, 2021). On the other hand, Gen Xers embrace change and autonomy, while Millennials seek flexibility and value fairness (Smith, 2021). Meanwhile, Gen Z individuals prioritize balance and efficiency, yet desire involvement in decision-making processes (Smith, 2021). Impact on Employee Relations Generational differences can manifest as workplace conflicts, affecting productivity and morale. Communication styles, turnover rates, and employee loyalty can all be influenced by these disparities (Catenacci, 2013). However, research suggests that while generational values and behaviors may differ, the variations are often minor (King et al., 2019). Nonetheless, understanding and managing these differences is essential for fostering a cohesive work environment. HR Practices Human Resource professionals play a vital role in promoting diversity and minimizing generational tensions. By offering Age Discrimination and Unintentional Bias Training, organizations can mitigate the risk of discriminatory practices (Alton, 2021). Furthermore, HR must stay abreast of legal regulations to ensure compliance and foster a culture of inclusivity. Strategies for Overcoming Challenges Effective conflict resolution and leveraging the strengths of each generation are essential for maintaining a motivated and productive workforce. Collaborative communication and mentoring programs can help bridge generational gaps and promote understanding (Hirsch, 2021). By embracing diversity and fostering an inclusive culture, organizations can navigate generational differences more effectively. Legal Impact to the Organization Employers must adhere to laws such as Title VII of the Civil Rights Act of 1964 and the Age Discrimination in Employment Act of 1967 to prevent discrimination based on age and other factors (Department of Labor, n.d.). Failure to do so not only damages the company’s reputation but also exposes it to legal risks and financial penalties. References Alton, L. (2021). How to Promote Generational Diversity and Prevent Age Discrimination. ADP. Retrieved from https://www.adp.com/spark/articles/2019/11/how-to-promote-generational-diversity-and-prevent-age-related-compliance-violations.aspx Catenacci, B. (2013). Employee relations: Generational differences in the workplace. First Reference Talks. Retrieved from https://blog.firstreference.com/employee-relations-generational-differences-in-the-workplace/#.Ym9Z1drMKUk Department of Labor. (n.d.). Age Discrimination | U.S. Department of Labor. Retrieved from https://www.dol.gov/general/topic/discrimination/agedisc Hirsch, A. (2021). How to Manage Intergenerational Conflict in the Workplace. SHRM. Retrieved from https://www.shrm.org/resourcesandtools/hrtopics/employee-relations/pages/how-to-manage-intergenerational-conflict-in-theworkplace.aspx BUS FPX 4046 Assessment 2 Diversity and Inclusion King, E., Finkelstein, L., Thomas, C., & Corrington, A. (2019). Just How Different Are Millennials, Gen Xers, and Baby Boomers at Work? Harvard Business Review. Retrieved from https://hbr.org/2019/08/generational-differences-at-work-are-smallthinking-theyre-big-affects-our-behavior Purdue University Global. (2022). Generational Differences in the Workplace [Infographic]. Retrieved from https://www.purdueglobal.edu/educationpartnerships/generational-workforce-differences-infographic/ Smith, J. (2021). Generational Mindsets Affect the Workforce. SHRM. Retrieved from https://www.shrm.org/resourcesandtools/hr-topics/globalhr/pages/generational-mindsets-affect-workforce.aspx BUS FPX 4046 Assessment 2 Diversity and Inclusion

Phillip March 7, 2024 No Comments

BUS FPX 4046 Assessment 1 Workplace Policies and Development Executive Summary

BUS FPX 4046 Assessment 1 Workplace Policies and Development Executive Summary Name Capella university BUS-FPX4046 Employee and Labor Relations Prof. Name Date Introduction Good afternoon and thank you for joining us. Today, we will delve into the concept of Reasonable Accommodation, elucidate our new policy adopting the pertinent laws, and discuss how we plan to implement this policy within our organization. It is crucial that all leadership members comprehend the essence of this policy, effectively communicate it to employees, and ensure its enforcement. Reasonable Accommodation Law Under Title I of the Americans with Disabilities Act (ADA), a reasonable accommodation refers to a modification or adjustment to a job, work environment, or customary procedures during the hiring process. These modifications enable individuals with disabilities to have equal opportunities not only in securing employment but also in successfully fulfilling job responsibilities to the same extent as individuals without disabilities. The ADA mandates reasonable accommodations concerning three aspects of employment: ensuring equal opportunity in the application process, enabling qualified individuals with disabilities to perform essential job functions, and facilitating equal access to employment benefits and privileges (United States Department of Labor, n.d.). Why is this Law Important? Reasonable Accommodation holds significant importance in the workplace as it mandates fair treatment for all employees and provides those requiring accommodations with an opportunity to remain productive and successful in their roles. Employers have the right to request documentation from a medical professional when considering reasonable accommodation requests. Furthermore, even with recommendations from a physician, employers reserve the right to deny accommodation requests if they pose hardships for the organization. Relevant Laws and Regulations The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals with disabilities in various employment aspects, including hiring, firing, and job training, across private, state, local government, and union employers. While granting employers the right to review medical documentation related to accommodation requests, it is imperative to ensure that employees understand what constitutes a reasonable accommodation and how to request one without fear of retaliation or bias. Policy Implementation As we introduce this new policy, it is essential to engage in thorough discussions with all leadership members beforehand to address potential questions and concerns. Additionally, gaining employee buy-in and acceptance of the policy is crucial. To facilitate compliance, HR and leadership teams should adhere to five steps: staying abreast of changing laws and regulations, involving specialists, ensuring employees follow procedures, scheduling regular internal audits, and utilizing appropriate software (Kampinga, 2022). BUS FPX 4046 Assessment 1 Workplace Policies and Development Executive Summary How HR Will Ensure Compliance HR plays a pivotal role in identifying potential employee-related risks and ensuring compliance with policies. By making policies easily accessible to all employees, HR facilitates understanding and adherence. Real-world examples should be incorporated during team meetings to underscore the significance and rationale behind policies. Conclusion In conclusion, it is imperative to understand the concept of reasonable accommodation and how it will be implemented within our organization. By keeping abreast of relevant laws and regulations, informing employees, and ensuring compliance, we not only uphold legal obligations but also foster inclusivity and mitigate potential risks. References Accommodations. United States Department of Labor. (n.d.). Retrieved from https://www.dol.gov/agencies/odep/program-areas/employers/accommodations Reasonable accommodations in the workplace. ADA National Network (2023, February 01). Retrieved from https://adata.org/factsheet/reasonable-accommodations-workplace What is considered unreasonable accommodation in the workplace? PainScale. (n.d.). Retrieved from https://www.painscale.com/article/what-is-considered-an-unreasonable-accommodation-in-theworkplace#:~:text=Examples%20of%20accommodations%20that%20may,than%20provided%20to%20other%20employees Kampinga, P. (2022, November 1). Five steps to ensure compliance – compliance program. Be Informed. Retrieved from https://www.beinformed.com/blog/5-steps-to-ensure-compliance/ BUS FPX 4046 Assessment 1 Workplace Policies and Development Executive Summary

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